Refund policy

We have a 14-day return policy, which means you have 14 business days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at alabamadishoutlet1903@gmail.com. Please note that returns will need to be sent to the following address:  Alabama Dish Outlet 1903 US Hwy 78 East Oxford, AL 36203.   The customer will be responsible for all shipping cost and the insurance for the return within 30 days.  

You can always contact us for any return question at alabamadishoutlet1903@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.  If your delivery was damage provide proof of the entire delivery within 48 hours.  

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift certificates.

Shipping

We only ship within the continental United States only.  We offer on all the packages the option to have a signature upon arrival.  

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at alabamadishoutlet1903@gmail.com.

Price Matches

We do not honor price matches from other retailers.